Trouble signing in

Most sign-in hiccups clear up quickly. Here's what to try.

Quick fixes

• Check your connection. Signing in needs the internet — make sure you're online, then try again.
• Use the same method as last time. If you first signed in with Google, use Google again (not Apple or email) — each one is a separate account.
• Try again. A single failed attempt is often just a momentary glitch.
• Update the app. Make sure you're on the latest version from the App Store or Google Play.

Still stuck?

Email us at support@tresora.app with the sign-in method you're using and what happens when you try. We'll get you back in.